Security Awareness Education
Course Description
Learning Objective: Protect Customer Information and Bank Reputation
Annual Security Awareness Education is required by the Gramm-Leach-Bliley Act (GLBA) as part of a bank’s efforts to safeguard customer information. Such education is also imperative to preserving a bank’s reputation and customer trust.
To maintain compliance with federal and state banking laws, regulations, and guidelines, this online, on-demand, Security Awareness Education session will allow bank employees to view the session on a smartphone, tablet, laptop, or desktop computer. The session allows one to pause and play, setting the pace as desired.
Once the session is complete, there will be an online test to reinforce the lessons learned. After completing the session and the test, one will receive a personalized certificate of completion, suitable for framing.
The following topics are covered in this 54 minute session:
- Security Awareness Defined
- Information Security Defined
- Information Assets
- The Bank’s Most Valuable Assets
- Personally Identifiable Information (PII)
- Sensitive Customer Information
- Common Sense Reasons
- Information Security Threats
- Unacceptable Use
- Virus Protection
- Multi-Factor Authentication
- Email Security
- Spam
- Bad Passwords
- Password Selection Tips
- Work Area Security
- Information Disposal
- Copiers, Faxes, and Printers
- Laptop Security
- No System is Hackproof
- Social Engineering
- Phishing
- Ransomware
- Spear Phishing
- Whaling
- Social Media
This educational session and the knowledge it provides will better prepare bank employees to serve as the bank’s first line of defense in thwarting cybercriminals, maintaining safeguards over customer information, and remaining the bank of choice for our customers.
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